Manage relationships systematically.
Sales, marketing and service work with the same customer relationships. Shared information helps teams prepare for conversations and keep track of progress.
Contacts & history
Bring together addresses, contact people, notes and previous interactions in one clear view.
Sales opportunities
Manage opportunities and their progress in a structured way, keeping customer information in context.
Communication
Prepare emails and individual letters from contact management and use the integrated communication tools.
Extend marketing & service
Depending on the additional modules in use, you can add target groups, campaigns or service and support processes.
Connect sales and inventory management.
View customer data alongside commercial transactions. We work with you to identify the information your team needs and how to reflect your workflows in Myfactory.