Based in Freiburg. Supporting businesses across Germany.

Look at the task together

Personal support.
On your screen.

Please arrange a remote support session with us by phone first. Then start the agreed customer support module.

Remote supportIT-Beratung Ralf Bub · Myfactory

Start the right module.

Call us on 0761 · 217 095 8. We will tell you which module you need for the session and what information is required.

AnyDesk for Mac

Go to the manufacturer's download page for macOS.

AnyDesk for Mac

How support works.

  1. Contact us and explain your request.
  2. Download and start the customer module agreed with us.
  3. Agree the connection and required session details with us.
  4. We look at the task together with you on your screen.